Schedule Transportation

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Generally, you may set up a trip up to three (3) months before your healthcare appointment. Please set up your ride as many days before your healthcare appointment as possible. To schedule a ride, please call your health plan’s dedicated transportation toll-free number. 

When you contact us to schedule a trip, have these things ready:

  • Your Medicaid or Member ID number
  • Your first and last name
  • Your home address including ZIP code for the pick-up
  • The name, address, and ZIP code for the healthcare provider you’ll see
  • The date and time of your healthcare appointment

Generally, you will need to be ready an hour before your scheduled healthcare appointment. Keep an eye out for your driver.

If you have any questions or concerns about your service, please contact us or call your health plan’s dedicated toll-free number.