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Mileage Reimbursement

INDIVIDUAL TRANSPORTATION PARTICIPANT (ITP)

The ITP program allows a member to drive themself or have a friend or family member drive them to medical appointments and receive mileage reimbursement. The mileage calculation is based on the shortest distance determined by a nationally recognized geocoding system. The mileage reimbursement rate is based on the rate established by the state of Texas.

HOW TO BECOME A REGISTERED ITP DRIVER

If you are interested in utilizing mileage reimbursement for yourself or a family member or friend, you must first register as an ITP driver with Access2Care. Your application packet must be fully processed by Access2Care prior to scheduling a mileage reimbursement trip.

HOW TO REQUEST REIMBURSEMENT FOR A SCHEDULED TRIP

Once you have registered as an ITP driver with Access2Care, you can schedule mileage reimbursement trips. Please note that the two full business days requirement for routine appointments is not applied for mileage reimbursement trips; however, the trip must be scheduled with Access2Care prior to the appointment occurring. Some health plans may require additional notice if the trip is long distance. Access2Care must receive the completed trip log within 95 calendar days from the appointment date to be eligible for reimbursement. Once received, mileage reimbursement will be processed and issued within 30 calendar days from the date of receipt. A signature from a representative at the medical facility and the ITP signature is required on the trip log. 

SUBMIT A COMPLETED ITP PACKET WITH REQUIRED DOCUMENTS TO ACCESS2CARE: