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Transportation Providers FAQ

Frequently Asked Questions

What kind of rates does Access2Care pay to the providers in their network?
How will my claims be submitted?
When will I receive payment for my claim?
How will Access2Care reduce providers' administrative burden of NEMT?
How is a transportation provider assigned?
How are transportation pick up times determined?
How will I receive requests for service?
What do I do if I arrive and the patient requires higher Level of Service (LOS) than was ordered?