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Frequently Asked Questions

Access2Care understands the critical role the Health Care provider community plays in improving wellness for our members. We consider you our partner in helping to deliver the best transportation services possible. Our Care Management Team focuses on the highest acuity patients, and our staff is ready to work with you to facilitate transportation.

Who is eligible for transportation?
How is a transportation provider assigned?
How does Access2Care schedule transportation to and from dialysis appointments?
How are transportation pick up times determined?